e-Tourkey
e-Tourkey

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last Updated: July 2025

Welcome to E-Tourkey. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (E-Tourkey and E-Tourkey: Guide) and related services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
We collect several different types of information for various purposes to provide and improve our Service:

Location Data

• Precise location information when you use location-based features • Real-time location sharing for tour guides (E-Tourkey: Guide) • Location history for route optimization and safety

Device Information

• Device type, operating system, and unique device identifiers • Mobile network information and connection data • App performance and crash analytics

User Profile Information

• Name, email address, phone number, and profile information • Account credentials and authentication data • Profile preferences and settings

Usage Statistics

• How you interact with our Service and features • Search queries and navigation patterns • Feature usage and engagement metrics

Payment Information

• Credit card and payment method details for E-Tourkey subscriptions • Billing address and transaction history • Subscription status and renewal information
We use the collected information for various purposes to provide and improve our Service:

Service Provision

• To provide and maintain our mobile applications • To ensure app functionality and performance • To deliver location-based services and features

Guide-Tourist Matching

• To connect tour guides with tourists (E-Tourkey: Guide) • To facilitate real-time location sharing for safety • To optimize tour routes and experiences

Live Messaging

• To provide instant messaging features between users • To ensure secure and fast message delivery • To improve real-time communication experience

Subscription Management

• To process and manage monthly subscriptions • To provide premium features and content • To handle billing and payment processing
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances: • Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities • Safety and Security: We may share information to protect the safety and security of our users and the public

Encryption and Security

• All data is encrypted in transit using SSL/TLS protocols • Payment information is processed through secure payment gateways • We use industry-standard security measures to protect your data • Regular security audits and updates are performed
You have certain rights regarding your personal information:

Data Deletion Request

• You can request deletion of your personal information, subject to certain exceptions • Account deletion will remove all your data from our systems • Some data may be retained for legal or security purposes • Contact us at [email protected] to request data deletion

Contact Information

• Access: You can request access to the personal information we hold about you • Correction: You can request that we correct inaccurate or incomplete information • Portability: You can request a copy of your data in a portable format • Opt-out: You can opt out of marketing communications at any time Contact: [email protected]
If you have any questions about this Privacy Policy, please contact us: • Email: [email protected] We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
This service is published under an individual developer account using the name "E-Tourkey".
Your personal data is not shared with third parties for advertising or marketing purposes.
Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from users in this age group.

Questions About This Policy?

If you have any questions about our privacy practices or this policy, we're here to help.

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